| 비즈니스(스킬) |
Telephone
Skils |
Lesson.1 |
Transferring a Call |
| Lesson.2 |
Taking a Message |
| Lesson.3 |
Leaving a Message |
| Lesson.4 |
Telling Someone They Have the Wrong Number |
| Lesson.5 |
Being Disconnected by Accident |
| Lesson.6 |
Placing an Order |
| Lesson.7 |
Confirming Information |
| Lesson.8 |
Expressing Dissatisfaction |
| Lesson.9 |
Apologizing |
| Social
Skills |
Lesson.1 |
Greeting Visitors Warmly |
| Lesson.2 |
Asking About Someone’s Trip |
| Lesson.3 |
Asking About Someone’s Work Experience |
| Lesson.4 |
Asking About Someone’s Company |
| Lesson.5 |
Striking Up a Conversation |
| Lesson.6 |
Keeping a Conversation Flowing |
| Lesson.7 |
Conversing Before a Meeting |
| Lesson.8 |
Having Drinks After Work |
| Lesson.9 |
Inviting Someone to One’s Home |
| Lesson.10 |
Welcoming a Guest Into One’s Home |
| Business
Travel |
Lesson.1 |
Arranging an Overseas Business Trip |
| Lesson.2 |
Booking a Flight |
| Lesson.3 |
Making Hotel Reservations |
| Lesson.4 |
Checking In at the Airport |
| Lesson.5 |
Departing the Airport |
| Lesson.6 |
Going Through Customs and Immigration |
| Lesson.7 |
Going Through Airport Security |
| Lesson.8 |
Missing a Connecting Flight |
| Lesson.9 |
Renting a Car |
| Lesson.10 |
Checking Into a Hotel |
| Meeting
Skills |
Lesson.1 |
Beginning a Business Meeting |
| Lesson.2 |
Calling In Late |
| Lesson.3 |
Agreeing With a Proposal |
| Lesson.4 |
Disagreeing With a Proposal |
| Lesson.5 |
Expressing One’s Opinion |
| Lesson.6 |
Making a Suggestion |
| Lesson.7 |
Asking for Clarification |
| Lesson.8 |
Interrupting Someone While They’re Talking |
| Lesson.9 |
Discussing Urgent Business Matters |
| Lesson.10 |
Closing a Business Meeting |
| Presentation
Skills |
Lesson.1 |
Giving an Introduction to One’s Presentation |
| Lesson.2 |
Keeping an Audience on Track |
| Lesson.3 |
Pointing Out Something Obvious |
| Lesson.4 |
Drawing Attention to Visuals |
| Lesson.5 |
Pointing Out Something Less Obvious |
| Lesson.6 |
Presenting Company Growth |
| Lesson.7 |
Convincing an Audience |
| Lesson.8 |
Presenting the Concluding Points |
| Lesson.9 |
Asking for Questions 1 |
| Lesson.10 |
Asking for Questions 2 |
| Negotiation
Skills |
Lesson.1 |
Negotiating |
| Lesson.2 |
Beginning a New Business Partnership |
| Lesson.3 |
Clarifying and Evaluating a Deal |
| Lesson.4 |
Declining an Offer |
| Lesson.5 |
Bargaining |
| Lesson.6 |
Giving a Persuasive Proposal |
| Lesson.7 |
Making a One-Time Offer |
| Lesson.8 |
Making Compromises |
| Lesson.9 |
Dealing With Objections |
| Lesson.10 |
Closing a Deal |
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